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How to Manage a "Steamroller" on Your Team

Posted on September 29, 2015 at 4:50 PM


Hank joined your team six months ago. You hired him because his résumé was great and he projected high levels of competence and confidence in the interview. He was clearly the best candidate for the job. The only warning flag you saw was from your calls to Hank's references. While they confirmed the glowing results on his résumé you sensed reticence on their part. You heard thei...

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Leveling Lake Wobegon - Five Ways to Fight Grade Inflation in Performance Ratings

Posted on January 15, 2015 at 10:25 AM


Lake Wobegon is a fictional town in Garrison Keillor’s long-running radio show A Prairie Home Companion where it is jokingly said “all the children are above average.” While I am conversationally-dangerous enough in statistics theory to explain how this is possible – hint: average of what? – the point of the joke is insightful. Wherever there is a metric that people feel is...

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The 50/50 Format: Improve your Check-ins with your Team Members

Posted on August 16, 2014 at 12:10 AM


Do you have regular one-on-one “check in” meetings with your staff? Done effectively, those are invaluable ways for you to manage your direct reports performance and provide them with developmental coaching. Done poorly, they can be a inefficient use of time and even counter-productive ...

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