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8 Lessons from a Great Speech: Steve Jobs

Posted on July 23, 2016 at 11:45 AM


In 1997, Steve Jobs made his famous return to lead a floundering Apple and gave a speech to some employees to describe the turnaround plan. That 15-minute video is the best example of how to communicate strategy I have ever seen. Here are 8 keys to effective communication that he displays in that speech:

 

Be Insanely Prepared – Jobs did the whole speech without notes...

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What if CIOs Managed Clients Like Restaurant Owners Do?

Posted on November 6, 2015 at 9:40 AM

CIOs are typically faced with demands from internal clients that far outstrip their information technology (IT) team's capacity to deliver. Successful CIOs manage their clients as effectively as they manage their own teams. What would IT look like if CIOs implemented these 10 client management practices successful restaurants use to manage their customers?

  1. Reservations - ...
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