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7 Secrets to Success When Your Boss is an Ex-Consultant

Posted on June 16, 2019 at 1:35 PM


There were over 637,000 people in the United States employed in the management consulting industry in 2016, according to Statista.com. With annual staff turnover rates of an estimated 15-20 percent, that means tens of thousands of former consultants are released into the wild each year to take 'real' jobs at organizations outside of consulting. Many of those ex-consultants transition to ...

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5 Conversations You Need to Have with Your Manager

Posted on May 16, 2019 at 1:30 PM



You see the "check-in" meeting with your boss looming on your calendar and you feel a familiar dread. Every once in a while, these meetings are useful, but more often, they just generate a lot of questions that mean more work for you. Sometimes, they are just a waste of time, politely wandering around random topics without covering any useful substance at all.


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5 Ways to Manage an Ineffective Boss

Posted on April 16, 2019 at 1:10 PM


If you work long enough, you will have one - a boss who just isn't getting their job done. Maybe they are overwhelmed or out of their league. Perhaps they got promoted too fast or missed manager training. Maybe they are just checked-out or lazy. Whatever the reason, the impact on you is the same - they are not providing you the coaching and support you need to be the best at your job. He...

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The "Icebreaker" Gone Horribly Wrong that Turned Into a Gift

Posted on September 6, 2017 at 1:10 AM


The year was 2002. When the new Vice President (VP) arrived at my Fortune 500 company, we had an “off-site” meeting to introduce him to his new team. He was a big shot partner from a high-powered consulting firm who was going to ‘take us to the next level,’ according to corporate communications. As a mid-level manager, I was one of the 15 or 20 people who made up h...

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12 Best Practices of Elite Executive Assistants

Posted on November 19, 2016 at 8:30 AM



In my 20-plus year career from intern to COO, I’ve worked with dozens of executive assistants (EAs). They’ve all made me appreciate how important and difficult the EA job is. Here are the 12 best practices I learned from some exceptionally talented Executive Assistants I've been lucky to see in action.

 


I. Optimizing the calendar...

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The Daily Briefing Book for Executives

Posted on February 15, 2015 at 11:05 PM


The Daily Briefing Book is a great tool I learned from other executives. Basically, my executive assistant would gather all the materials that people wanted to cover with me in meetings a day before the meeting. She would compile all of those documents, presentations and agenda items into a binder for me to take home the night before so I could prepare for the next day’s meetings. (Putt...

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Improve your Meetings in Four Steps with Data: The Meeting Process Score (MPS)

Posted on November 15, 2014 at 10:50 AM


Done well, staff meetings, board meetings and other recurring get-togethers can be an essential part of great management. Done poorly, they can be costly, counter-productive and morale crushing. One key to help ensu...

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The 50/50 Format: Improve your Check-ins with your Team Members

Posted on August 16, 2014 at 12:10 AM


Do you have regular one-on-one “check in” meetings with your staff? Done effectively, those are invaluable ways for you to manage your direct reports performance and provide them with developmental coaching. Done poorly, they can be a inefficient use of time and even counter-productive ...

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